1. Overall framework
   1. Contents
      1. Connected to multiple airlines via
         1. NDC
         2. Direct Connect (DC)
         3. GDS - Sabre, Amadeus, Galileo
         4. Block seat
   2. Schema Version
      1. IATA NDC 17.2, 19.2
      2. Open Travel Alliance 2021A
   3. Entry points
      1. Web Interface with browser
      2. Connected with customized API
   4. Customization
      1. Look-and-feel are customizable in 
   5. Language
      1. Any language are installed per demand including English, Traditional Chinese and Simplified Chinese
   6. Shopping capabilities
      1. One-way
      2. Round Trip
      3. Open Jaw and multi city
      4. Attribute shopping  - under development
      5. Affinity shopping - under development
      6. Personalized shopping - under development
   7. Live Chat integration could be installed per demand
      1. RocketChat - https://www.rocket.chat/
      2. Tawk.io - https://www.tawk.to/
      3. LiveChat - https://www.livechat.com/
      4. HubSpot - https://www.hubspot.com/
   8. Preference options for searches
      1. Cabin types
      2. Direct or indirect flights
      3. Member only promotion
   9. Filtering options for searches
      1. Direct or indirect flights
      2. Filter by departure time such as morning, afternoon and evening
      3. Filter by member only promotion flights
      4. Cabin type: economy, premium economy, business and flat
   10. Agency commission/markup - shopping
       1. We allow commission/markup/undercut in Gallop ERP. Agencies are categorized by tiers and we can control markup by percentage or absolute amount with the following criteria
          1. Airline
          2. TBD
   11. Ancillaries
       1. Bags and Bag Fee
       2. Seat Map with multiple price points
       3. Premium Seating
   12. Other travel products that can be included in the portal
       1. Hotel
          1. Expedia
          2. Hotelbeds
          3. Web Beds
          4. Miki Travel
          5. Restel
          6. Travel Boutique Online
          7. Sun Series
          8. Hana Tours
       2. Cruise
          1. Royal Caribbean Cruise Lines
       3. Insurance
          1. Chubb Insurance
          2. Starr Insurance
       4. Car Rental
          1. Europcar
          2. Avis (under development)
       5. Car Transfer
          1. Hotelbeds
       6. Rail
          1. Rail Europe
       7. Tour and Activities
          1. Viator
          2. Hotelbeds
   13. Trip management
       1. After booking of any product is created, agents can print out the itinerary in PDF and share to its end users
   14. Metrics
       1. All searches can be stored in metric database (InfluxDB/Grafana) for analytical purposes. 
          https://www.influxdata.com/
          https://grafana.com/
   15. Reports for subagents
       1. Booking Report - routing, by departure dates, and by cabin classes
       2. Sales Report
   16. Content Management System
       1. We have integrated with a headless Content Management System called Strapi (https://strapi.io/) and product team can handle all contents by themselves
   17. Search optimization
       1. We provide search caches using Aerospike, a SSD driven cache management 
       2. We import flight routes from third party services such as flightstats.com,